Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Get in Touch Today!
We’d Love to Hear Your Thoughts and Feedback on Our Show!
At Thru Da Garden, we value your thoughts and feedback! Whether you have questions, suggestions, or just want to share your love for Chicago sports, we’re here to listen. Feel free to reach out to us anytime, and let’s keep the conversation going!
Your input is essential in helping us improve our podcast and provide the best content for our listeners. We encourage you to connect with us through our contact form or social media channels. We look forward to hearing from you and appreciate your support!
If you have any inquiries or need assistance, don’t hesitate to get in touch. Our team is dedicated to responding promptly and ensuring you have the best experience with Thru Da Garden. Thank you for being a part of our community!